Frequently
asked.

Standard orders are dispatched within 1–2 business days. Royal Mail Tracked 48 takes 2–3 days; Tracked 24 takes 1–2 days. See our shipping page for full details.

Orders can be amended or cancelled within 2 hours of placement. After that, the order will have entered fulfilment. Email hello@aureco.co.uk as soon as possible.

Yes. We ship to Europe and the United States. International orders may be subject to customs duties payable by the recipient. See our shipping page for rates.

Aureco compression garments are designed to fit close to the body — tighter than regular sportswear. This is intentional. If you're between sizes, size up. See our sizing guide for measurements.

Machine wash at 30°C, inside out, on a gentle cycle. Do not tumble dry. Do not iron directly on the print. Hang to dry. Following these instructions preserves the compression gradient and print quality.

The gothic Aureco mark is applied by sublimation print on compression garments — meaning it's bonded into the fabric at a molecular level, not printed on top. It will not crack, peel, or fade under normal wash and wear conditions.

The minimum order for custom institutional kit is 20 units per style. We can produce mixed runs across multiple styles as part of a single order.

We apply your institution's identity alongside the gothic Aureco mark. You provide your logo and any specific requirements; we handle the design integration and production. You sign off on a digital proof before we produce anything.

Typically 3–4 weeks from design sign-off. We'll give you an exact lead time when you submit your enquiry. Rush production may be available — ask us when you enquire.

We accept returns on unworn items within 30 days of delivery. Custom institutional orders are not eligible for return unless faulty. See our returns page for the full process.

Once we receive and inspect your return, refunds are processed within 5–7 business days to the original payment method. You'll receive a confirmation email when the refund is issued.